Privacy Policy

This Privacy Policy explains how Inventiv Consulting (“Inventiv”, “we”, “us”) processes personal data when you visit inventiv.gr or contact us. It is provided in accordance with Articles 13 and 14 of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and Greek Law 4624/2019.

1. Who is responsible for your data

The data controller is Fragkiskos Tassis, trading as Inventiv Consulting, Sitakis 82, 111 42 Athens, Greece (G.E.MI. 187914901000). Full company details are listed in the Legal Notice. For any privacy question or request, contact us at info@inventiv.gr or +30 697 606 9373.

2. What data we collect and why

a) When you contact us

If you use our contact form, email or phone, we process the data you give us: your name, email address, phone number, the service you are interested in and the content of your message.

• Purpose: to answer your enquiry, prepare a proposal and, if we work together, perform our contract with you.
• Legal basis: steps taken at your request before entering into a contract and performance of a contract (Art. 6(1)(b) GDPR); our legitimate interest in answering business enquiries (Art. 6(1)(f) GDPR).
• Retention: enquiries that do not lead to a contract are deleted within 24 months. Where a contract follows, data is kept for as long as required by Greek tax and accounting law.

Messages sent through the contact form are delivered to our mailbox by email; the form itself does not store your submission on the website.

b) When you browse the website

Our hosting provider automatically records technical data needed to deliver and secure the website (IP address, browser type, date and time of access, pages requested). This is necessary for security and stability (Art. 6(1)(f) GDPR) and is kept for a short period in server logs.

c) Analytics and advertising cookies

With your consent only, we use Google Analytics 4 to understand how the website is used and Google Ads to measure the effectiveness of our advertising. These services set cookies and process online identifiers and usage data. The legal basis is your consent (Art. 6(1)(a) GDPR and Article 4(5) of Greek Law 3471/2006). You can give, refuse or withdraw your consent at any time through the cookie banner or the Cookie settings link in the footer. Details of every cookie are in our Cookie Policy.

3. Who receives your data

• Our hosting provider, Hostinger International Ltd, which hosts the website and its databases.
• Our email service provider, which delivers form submissions and correspondence.
• Google Ireland Ltd / Google LLC for Analytics and Ads — only if you have consented.
• Accountants, legal advisers or public authorities where required by law.

Our service providers act as processors under written agreements and may only process data on our instructions.

4. Transfers outside the EU

Google may process data in the United States. Such transfers are based on the European Commission’s adequacy decision for the EU-US Data Privacy Framework and, where applicable, Standard Contractual Clauses.

5. Your rights

Under Articles 15–22 GDPR you have the right to access your data, to have it corrected or erased, to restrict or object to its processing, and to data portability. Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of earlier processing. To exercise your rights, email info@inventiv.gr; we will reply within one month.

You also have the right to lodge a complaint with the Hellenic Data Protection Authority (Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα), Kifissias 1-3, 115 23 Athens, www.dpa.gr.

6. Other information

Providing your data through the contact form is voluntary, but we cannot answer an enquiry without a way to contact you. We do not use automated decision-making or profiling within the meaning of Article 22 GDPR. We may update this policy from time to time; the date at the top shows the latest version.